No products in the cart.
Merchant Onboarding Process
Join Our Global Marketplace in 5 Simple Steps
✓ 7-Day Fast Approval ✓ Cross-Border Support ✓ 50+ Countries Access
Your Path to Selling Globally
1
Basic Information2
Create Store3
Upload Documents4
Verification5
Go LiveStep 1: Basic Information
Complete your seller profile with essential business information to begin the onboarding process.
Required Information:
- Valid business email address (cannot be changed later)
- Payment account details for settlements
- Business registration information
- Contact person details
All information must be provided in English or Pinyin. Chinese characters are not accepted in the application form.
Eligibility Requirements
✓
Valid Business License
Legal business registration in your country required
✓
Cross-Border Experience
Previous e-commerce or international trading experience preferred
✓
Platform Model
Open platform: sellers arrange their own logistics
Step 2: Create Your Store
Set up your store profile with the correct naming convention and store type selection.
Store Naming Convention:
Your store name must follow this exact format:
[YourStoreName]-COD
Example: If your store name is "sunshine", register as sunshine-COD
Please select store type: J during the registration process.
Store Setup Checklist
1
Store Name Format
Must end with -COD suffix
2
Store Type
Select type: J during registration
3
Complete Profile
Fill all required store information fields
Step 3: Upload Required Documents
Submit all necessary business documentation for verification and compliance.
Required Documents:
Legal Representative ID
Front and back photos of legal representative's ID card (original documents only)
Business License
Company business license with legal representative information matching ID
Brand Registration (If Applicable)
Required for Official Store applications. Include brand authorization if brand is not company-owned.
Document Upload Guidelines
Image Quality Requirements
- High resolution, clear and legible
- Full document visible in frame
- No glare or shadows
- Original documents only (no screenshots)
File Format & Size
- Accepted formats: JPG, PNG, PDF
- Maximum file size: 5MB per document
- Color images preferred
Incomplete documentation will delay store activation. Ensure all information matches exactly between documents.
Step 4: Verification & Approval
Our team reviews your application and conducts necessary verifications.
Verification Timeline:
1-3
Business Days
Initial document review and KYC verification
7
Business Days Maximum
Complete seller profile verification and approval
Monitor your application status in Vendor Center and check email notifications regularly for updates.
What We Verify
Business Registration
Validate legal business entity details
Identity Verification
Confirm legal representative matches records
Brand Authorization
Verify brand ownership or reseller status
Compliance Check
Ensure policy and regulation adherence
Step 5: Go Live & Start Selling
Congratulations! Your store is approved and ready for business.
Success Notification:
Look for this email subject:
[Shopcrossway Seller Registration] Your profile has been validated!
This email confirms your store has been successfully activated and you can begin your selling journey.
Next Steps After Approval:
- Click the link in your approval email to join our merchant community
- Access Vendor Center to set up your storefront
- Begin uploading products using our bulk upload tools
- Configure your shipping and return policies
Post-Approval Checklist
1
Join Merchant Community
Scan QR code in approval email to join official group
2
Access Vendor Center
Use "Sign in with Email" with your credentials
3
Upload Products
Use bulk product upload tools in Vendor Center
4
Configure Settings
Set up shipping, returns, and business information
Need Assistance?
Our seller support team is here to help you through the onboarding process