CCPA Compliance

California Consumer Privacy Act Notice & Consumer Rights

Last Updated: May 2026 Version 1.6 Effective Immediately

California Consumer Privacy Act

The California Consumer Privacy Act (CCPA) grants California residents specific rights regarding their personal information. This notice explains how ShopCrossway collects, uses, and shares personal information of California consumers, and the rights you have under the CCPA.

Consumer Rights

Know, delete, and opt-out rights for California residents

Data Transparency

Clear disclosure of data collection and usage

Privacy Protection

Robust security measures for your information

Non-Discrimination

Equal service regardless of privacy choices

Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device. The following categories have been collected in the past 12 months:

Category	Examples	Collected	Business Purpose
A. Identifiers	Name, email, IP address, account name	✅	Service Delivery, Security
B. Personal Records	Signature, address, phone number	✅	Order Fulfillment
C. Protected Characteristics	Age, gender, religion (if provided)	✅	Personalization
D. Commercial Information	Purchase history, tendencies	✅	Analytics, Marketing
F. Internet Activity	Browsing history, interactions	✅	Website Improvement
G. Geolocation Data	Physical location, IP-based location	✅	Shipping, Compliance

Note: We do not sell personal information to third parties. Publicly available information, deidentified data, and certain protected health information are not considered personal information under CCPA.

Your Rights & Choices

Right to Know

Request disclosure of personal information collected in the past 12 months:

Categories and specific pieces
Sources of collection
Business or commercial purposes
Third parties we share with

Right to Delete

Request deletion of personal information (with certain exceptions):

Complete transactions
Detect security incidents
Comply with legal obligations
Exercise free speech

Right to Opt-Out

We do not sell personal information. If this changes, we will provide:

"Do Not Sell My Info" option
Opt-in for minors under 16
Non-discrimination guarantee
30-day response timeframe

How to Exercise Your Rights

California residents can submit verifiable requests via:

[email protected]

Verification: We will verify your identity before processing requests. Authorized agents may submit requests with proper documentation. Response within 45 days, with possible 45-day extension.

Non-Discrimination

We will not discriminate against you for exercising any CCPA rights. This includes:

No denial of goods or services

No price or quality differences

Financial incentives permitted by CCPA may be offered only if reasonably related to the value of your personal information.

Questions About CCPA?

Contact our dedicated privacy team for questions about your California privacy rights.

Email Support

For more information, visit our Help Center or read our full Privacy Policy.

Last Updated: May 2026 · Version 1.6