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Protection of Minors Policy
Safeguarding Children's Welfare & Privacy Across Our Global Marketplace
Last Updated: May 2026 Effective Immediately Version 4.7
Our Commitment
Our Commitment to Child Safety
The safety and welfare of minors are of paramount importance to ShopCrossway. This policy outlines our comprehensive guidelines for safeguarding minors when using our platform and protecting children's privacy regarding their personal data.
Definition: 'Minors' refers to individuals under 18 years. Note that some jurisdictions may have higher age limits.
Core Policy Areas
Age-Restricted Goods
We maintain strict controls on products inappropriate for minors.
- Alcohol, tobacco, and other age-restricted products are prohibited
- Third-party sellers must verify age where required by law
- Zero tolerance for harmful content accessible to minors
- Regular monitoring of product listings
Report Concerns: Use our Notice and Takedown procedure for inappropriate content.
Account Requirements
Purchasing
- Minimum age: 18 years
- Minors may only purchase under adult supervision
- Age verification for restricted items
Selling
- Minimum age: 18 years
- Minors require adult-managed accounts
- Strict verification for seller accounts
Content Moderation
We maintain strict content standards to protect minors.
- Regular scanning for inappropriate content
- Automated filters for age-restricted keywords
- Human review of flagged content
- Educational resources for parents and guardians
Parental Controls
Tools and resources for parents and guardians.
- Purchase restrictions for minor accounts
- Spending limits and transaction alerts
- Content filtering options
- Account monitoring features
Minor Data Privacy
Minor Data Privacy Protection
Our services are not intended for children. We do not knowingly collect personal data from minors under applicable laws.
Data Collection
When minors use accounts under adult supervision, we may collect limited information:
- Account registration details (managed by adults)
- Transaction information for orders
- Technical data (IP address, browser type)
- Usage analytics for service improvement
Privacy Protection
We implement strict measures to protect minor data:
- No sale or sharing of minor data with third parties
- Strict compliance with COPPA, GDPR-K, and other privacy laws
- Regular privacy audits and compliance checks
- Parental inquiries: [email protected]
Legal Compliance
ShopCrossway complies with international child protection regulations including:
COPPA (USA)
Children's Online Privacy Protection Act
GDPR-K (EU)
General Data Protection Regulation for Children
CCPA (California)
California Consumer Privacy Act
Policy Enforcement & Compliance
Content Removal
Non-compliant content is removed immediately upon identification
Seller Accountability
Violating sellers face permanent removal from our platform
Prompt Investigation
All reports are prioritized and investigated promptly
Legal Compliance
Full adherence to international child protection laws
Questions About Our Minors Protection Policy?
Contact our support team for any questions or concerns about child safety on our platform.
[email protected]Visit our Help Center or review our Returns Policy.
Last Updated: May 2026 · Version 4.7