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Terms of Use
Guidelines and rules for using the ShopCrossway global marketplace
Last Updated: May 2026 Effective Immediately Version 3.2
Welcome to ShopCrossway
These Terms govern your access to and usage of all content, products and services available at https://shopcrossway.com (the "Service") operated by Yingzhi Technology Co., Ltd. ("us", "we", or "our").
By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part, you may not access the Service.
About ShopCrossway
At ShopCrossway, you can purchase products from retailers worldwide using recognized payment methods, in your own language and currency, without calculating exchange rates or shipping costs. We feature millions of products from hundreds of verified retailers across the globe. As a marketplace, we serve as the platform provider and commercial agent for retailers, authorized to enter into product sales agreements on their behalf.
Global Marketplace
Access products from 60+ countries with 500+ verified retailers
Verified Retailers
All retailers undergo KYC verification and business registration
Direct Shipping
Products ship directly from retailer warehouses
Tax & Duty Included
Prices include all import duties, taxes and customs fees
Key Terms & Conditions
Acceptance of Terms
Your access to our services is subject to your acceptance of all terms herein and all other operating rules and policies we publish.
Please read carefully before using our Services. Continued use constitutes agreement.
Accounts
You must provide complete and accurate information when registering an account. You're responsible for all activity under your account and must keep credentials secure.
To terminate your account, simply discontinue using our Services.
Third-Party Services
You may encounter third-party services while using our platform. Use them at your own risk; we're not responsible for third-party content. Review their terms and privacy policies.
Termination
We may terminate access to our Services at any time, with or without notice. Upon termination, your right to use the Service will immediately cease.
Retailer Management & Verification
Mandatory KYC Verification
- Business registration validation
- Address and contact verification
- Legal entity authentication
- Tax identification verification
Policy Compliance
- Minimum return policy requirements
- Accurate shipping and pricing information
- Data consistency across all platforms
- Prohibition of unauthorized trust badges
Data Synchronization & Monitoring: We provide APIs to ensure product data consistency with Google Merchant Center. Regular audits enforce compliance across all retailer listings.
Protection of Minors
Child Safety & Protection
ShopCrossway is committed to protecting minors online. We implement strict age verification processes and content filtering to ensure a safe shopping environment for all users.
Age Restrictions
Users must be at least 18 years old to create accounts and make purchases. Age verification may be required for certain products.
Content Filtering
We automatically filter age-inappropriate content and restrict access to certain product categories for underage users.
Parental Controls
Parents and guardians can contact us to restrict or monitor minor accounts and purchasing activities.
Legal Information
Disclaimer
"Our Services are provided 'AS IS' and 'AS AVAILABLE'. We disclaim all warranties of any kind."
We make no warranty that Services will be error-free or uninterrupted.
Jurisdiction
These Terms are governed by New York law. Disputes will be resolved in New York state or federal courts.
Global Operations
Worldwide Shipping
We deliver to most countries worldwide. All prices include taxes and customs fees. Some countries may require recipient assistance with customs clearance.
All-inclusive pricing with no hidden fees at delivery
Delivery Restrictions
We cannot deliver to conflict zones or disputed territories due to circumstances beyond our control. Customers will be notified if their location is affected.
Updates & Changes
Changes to Terms
We may modify these Terms at any time. For material changes, we'll provide at least 30 days notice via website or email.
Continued use after changes constitutes acceptance of new terms.
Questions About Our Terms?
Contact our support team for any questions or concerns about our Terms of Use.
[email protected]Visit our Help Center for more information
Last Updated: May 2026 — Version 3.2